Contact us
Frequently Asked Questions
How can I order and pay?
You can order online through our website. After selecting the product, add it to your cart and proceed to checkout. We support many payment methods such as bank transfer, e-wallet payment, or cash on delivery (COD).
How long does delivery take?
Delivery time depends on your address. For domestic orders, we deliver within 1-2 business days. For other areas, delivery time ranges from 3-5 business days. You will receive an order tracking number after the order is confirmed.
What is the product warranty policy?
All our products are warranted from 6 months to 2 years depending on the product. When you need warranty, just bring the product and purchase invoice to the nearest warranty center or contact us directly for instructions.
Can I return the item if I am not satisfied?
We support product returns within 7 days if the product is intact, complete with accessories and not damaged due to use. Please contact customer service for detailed support on the return process.
How do I receive offers or promotions?
To receive promotions, you can register your email or phone number on the website to receive the earliest promotional notifications. In addition, follow our fanpage and social media channels to update special promotions.
- Choosing a selection results in a full page refresh.
- Opens in a new window.